In principle, the ECC-Net is competent to inform consumers about European consumer law and assist them in the settlement of cross-border consumer matters. However, you are welcome to fill in the form and we will try to redirect you to the relevant bodies.
In principle, the ECC-Net is competent to inform consumers about European consumer law and assist them in the settlement of cross-border consumer matters involving traders who are based in another EU Member State, Norway, Iceland or the UK. However, you are welcome to fill in the form and we will try to redirect you to the relevant bodies.