Contact ECC Denmark

Do you live in Denmark?

Yes

The competency of the ECC-Net is residence based. As ECC Denmark we can only intervene for consumers residing in Denmark and having a question on their rights as consumers within the EU, Iceland, Norway or the UK or a cross-border complaint against a trader based in these countries. The aim of ECC-Net is to co-operate efficiently and promptly. Therefore please contact the European Consumer Centre in your country of residence. The colleagues will advise you.

Do you have a question about your rights regarding a purchase from a Danish trader?

Yes

If you have a question or a complaint concerning a Danish trader, please contact the relevant complaints board.

Your information

We need the following personal information to process your request.

First name

Family name

E-mail address

Telephone number

Address

City/Town

ZIP/Postal Code

Country

Your question

Please specify your question

Protection of your personal data

By processing your case, your data is registered in the IT tool JIRA Service Desk by Atlassian operated by the European Commission.

The European Commission and the European Consumer Centres in our network have access to your data to the extent that is necessary to process your case.

You have rights related to the data that are registered in your case, including the right of access to and rectification of data. In some countries, the European Consumer Centre is a part of a public authority and your data can be subject to the right of access to documents in these instances.

If you have questions or wish to use your personal data rights, you can always contact your national European Consumer Centre. We encourage you to read our Data protection policy for the European Consumer Centre Network and our privacy policy for the use of consumereurope.dk

I have read and understood the above-mentioned policies

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